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Dell computer screen lights up but black how to#
Dell computer screen lights up but black validation code#
Dell computer screen lights up but black windows#

While this method may come in handy in this situation, it’s important to note that you should only do this when your computer is actually stuck or frozen. Press and hold the power button until it shuts down, then turn it on again after a few moments.

This could possibly turn on your computer again for you to run diagnostics. When your Dell laptop or desktop computer is stuck while starting up, you can try a hard shutdown and restart it. What to do with a Dell computer that won’t boot up Hard shutdown and restart your computer Issues with startup can usually point to a hardware failure. When one part of the boot up process is down, it will jam up or disrupt the whole process. A computer requires its different components to work, and they need to interact properly to boot up. Your computer may have trouble booting up when there’s a hardware issue. These errors may show messages like “no bootable device” or “SMART failure detected on hard disk”.

Error messages appear - Sometimes the computer may show error messages when it can’t boot up.

It doesn’t appear to boot and is stuck on the blank screen until the computer is shut down.

Turns on to a blank screen - The computer turns on and lights up, but only shows a blank black screen.

It may turn off completely, or restart itself automatically.

Shuts down while booting up - Similar to getting stuck on the splash screen, but the computer shuts down by itself during the process.

It can only be solved by a hard shutdown.

Stuck on Dell splash screen - The computer turns on and passes POST, but gets stuck on the Dell splash screen.

Here are a few things that can happen when a laptop or desktop computer isn’t booting up: Identifying some obvious signs of hardware issues can be helpful in diagnosing your computer. Now that can look like a few things, and be caused by different kinds of hardware failure. “Computer not booting up” can mean one thing: the computer does turn on, but never seems to boot to Windows.

Dell computer screen lights up but black how to#

Here’s how to fix a Dell laptop or desktop computer that won’t boot up. Try these quick steps to recover your Dell computer from a power issue.When your Dell computer won’t boot up properly, it can be pretty frustrating to deal with. The display is blank or black, the computer does not start, and there is no indication of turn on the computer.Power LED is off and does not respond when you try to turn on the computer.There is no indication of the computer turning on (all the LEDs are off). When you press the power button, the Dell computer does not turn on. Identify the symptoms and troubleshoot No Power To learn more, see the Dell knowledge base article How to run the Online Diagnostics and use the Diagnostics for Troubleshooting.

Dell computer screen lights up but black windows#

If the Dell computer can boot into Windows and has an active Internet connection, run the online diagnostic test from SupportAssist.To learn more, see the Dell knowledge base article How to Run a Preboot Diagnostic Test on a Dell Computer. If the Dell computer cannot boot into Windows, run the preboot diagnostic test.This helps Dell Technical Support to identify which hardware component is causing the issue and provide repair options.

Dell computer screen lights up but black validation code#

NOTE: If the diagnostic test fails, make a note of the error code and validation code that the diagnostic test provides. It is called the SupportAssist Pre Boot System Assessment or Enhanced Pre-Boot System Assessment (ePSA). Dell laptops, desktops, all-in-ones, and Windows-based tablets have an integrated diagnostic test. Running a hardware diagnostic test helps you identify potential hardware failure. If your Dell computer is not able to turn on, follow the troubleshooting guide for no power symptom in the table below.If your Dell computer can turn on but is unable to boot into Windows, identify the symptoms and follow the appropriate troubleshooting guide.Connect the AC adapter or power cable and the battery (for Dell laptops).

Press and hold the power button for 15 to 20 seconds to drain residual power.Disconnect all devices such as USB drives, printers, webcams, and media cards (SD/xD).To learn more, see the Dell knowledge base article How to Use Forced ePSA to Recover from POST or Boot Failure. NOTE: On select Dell Latitude laptops, try to recover the laptop using the forced ePSA method from a POST or boot failure.